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As fundamental as communication may sound, don’t ever assume that people are comfortable sharing what they really think.
Problem solving is the essence of what leaders exist to do. As leaders, the goal is to minimize the occurrence of problems – which means we must be courageous enough to tackle them head-on before circumstances force our hand.
We must be resilient in our quest to create and sustain momentum for the organization and people we serve.
But the reality of the workplace finds us dealing with people that complicate matters with their corporate politicking, self-promotion, power-plays and ploys, and envy.
Silos, lack of budgets and resources, and many other random acts or circumstances also make it harder for people to be productive.
As such, they never see the totality of what the problem represents; that it can actually serve as an enabler to improve existing best practices, protocols and standard operating procedures for growing and competing in the marketplace.
They never realize that, in the end, all problems are the same – just packaged differently.
When you know your workplace dot, you have a much greater sense of your sphere of influence.
This is almost impossible to gauge when you operate in silos that potentially keep you from having any influence at all.
This is when problem solving becomes a discouraging task.
Breaking down silos allows a leader to more easily engage their employees to get their hands dirty and solve problems together.